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Sr. Business Development Executive in REMOTE at One Call

Date: 10/3/2018

Job Snapshot

Job Description

Sr. Business Development Executive

Highline Health, a One Call Company, is an innovative healthcare data analytics company that offers a suite of tools to payers, employers and accountable care organizations (ACOs). Our products and services range from data hosting to custom reporting; dynamic visual dashboards to a robust analytic platform. Our suite of solutions identify trends and actionable items to drive performance improvement and decision making including benefit plan design. 

Senior Business Development Executive

Intermediate Business Development Executive.  High level of proficiency as well as highly functional Sales professional.  Works under general supervision with increased latitude for independent judgment.   

Sells products and/or services and manages relationships with existing named accounts to ensure satisfaction. Has an expanded knowledge of Workers Compensation industry, products and services and is responsible for medium-sized accounts or has a medium-sized quota/territory.  Health care experience with a large medical payor, such as insurance company or large integrated delivery system. Typically requires a minimum of 5 to 8 years of field sales or client management experience. 


•        Works to achieve assigned annual sales quota.

•        Manages, plans, organizes, leads and controls balanced sales growth, continued account penetration, and customer satisfaction on a long-term multi-year focus.

•        Acts as primary liaison between client and One Call Care Management and understands client’s needs, including financial expectations and restrictions.

•        Develops and executes account plans to ensure continued revenue growth from account base.

•        Performs detailed territory review for management (1st Quarter) providing information on assigned client base.

•        Demonstrates product and industry knowledge including various solutions, market strategies, and competitive intelligence.

•        Structures, negotiates and closes “deals” that meet customer expectations and One Call Care Management’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.

•        Negotiates terms and conditions of One Call Care Management contracts with client and ensures terms are within One Call Care Management standards.

•        Ensures accurate forecasting and pipeline management as well as accurate content and certification of information in sales software for assigned clients.

•        Implements account coverage methodologies that ensure 100% renewal rates of current One Call Care Management clients.

•        Identifies and reports “at risk” clients and escalates to executive management; prepares, implements and executes “at risk” plan.

•        Listens and escalates concerns of customers with regard to current products/services.

•        Within client organizations, builds network of both operational and executive C-level users and maintains knowledge of products and services utilized.

•        Works directly with Corporate Briefing Team to plan, coordinate and facilitate client meetings at One Call Care Management offices and Executive and/or Sales Executive visits and presentations at client on-site facilities.

•        Prepares and submits Client Call Report after each client visit.

•        Performs other related duties as assigned.


Bachelor’s degree required


•        Requires expert negotiation and communication skills, both written and verbal

•        Communicates ideas both verbally, in written form and via presentation in a clear, concise, and professional manner appropriate to audience including executive levels

•        Requires solid decision-making and problem solving skills

•        Analytical skills are required to determine client business needs and requirements

•        Ability to remain calm under various levels of pressure

•        Ability to show established track record of involvement in industry trade groups preferred

•        Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public

•        Account management or provider relations

•        Self-funded employer reporting   

•        Value-based programs and reporting

•        Quality metrics, such as HEDIS

•        Cost of care management

•        Bundled Payments

•        Data analytics and/or reporting

•        Outstanding verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)

•        Excellent analytical, decision-making, problem-solving, team, and time management skills

•        Ability to persuade and influence others on the best approach to take

•        Positive outlook, strong work ethic, and responsive to internal and external customers and contacts

•        Experience with Tableau and/or data integration a plus. 

•        Self driven, results oriented, detail oriented and exceptional organizational skills


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