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Polaris Trainer in Jacksonville at One Call

Date: 8/3/2018

Job Snapshot

Job Description

Polaris Trainer


The Polaris Training Manager shall plan, direct and coordinate the training and development activities and training staff.  The Training Manager is responsible for the effective development, coordination and presentation of training and development programs for all employees, assessing company developmental needs in order to drive training initiatives, and actively research and implement effective methods to educate employees and enhance overall job performance.

  • Analyze training needs to develop new training programs or modify and improve existing programs.
  • Confer with management to identify training needs based on projected production processes, changes, and other factors.
  • Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
  • Conduct orientation sessions and arrange on-the-job training for new hires.
  • Coach, develop and counsel Training and Development staff.
  • Evaluate training staff’s performance and the effectiveness of the training programs; provide recommendations for improvement.
  • Responsible for continuing education within the department, in include; keeping staff abreast of changes within the company and the workers' compensation industry.
  • Consultant to other departments in assisting with operational issues, establishing policies/procedures, etc.
  • Identify training issues by reviewing complaints, reports and feedback from management and associates.
  • Evaluate requests for training to determine the most effective method to resolve training issue.
  • Report results of level one reviews to management at the conclusion of each training course.
  • Perform other duties assigned as deemed necessary by management.


  • High School diploma or GED required; Bachelor’s degree (B.A. or B.S.) preferred.  Prior experience in a health care related field preferred with supervisory and training experience.

  • Knowledge of One Call Care Management’s business and computer systems
  • Excellent communication skills, both written and verbal.
  • Strong presentation and public speaking skills.
  • Intermediate level proficiency in Microsoft Word (Word, Excel, PowerPoint, Access).

  • For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit, use hands and fingers, speak, and hear.
  • For roles located in the field; this job is primarily active; the employee is regularly mobile and must be able to utilize transportation (such as driving), sit, use hands and fingers, speak, and hear.
  • The employee is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height).
  • Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus.
  • The work environment utilizes florescent lighting; noise level is moderate.
  • The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload.
  • Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position.
  • Please be advised the job description is subject to change at any time.

EEO Employer

7785 Baymeadows Way, Suite 305
Jacksonville, Florida, 32256
United States


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