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Communications Specialist in Jacksonville, Florida at One Call

Date: 3/27/2019

Job Snapshot

Job Description

Communications Specialist

Executes the development, production, and implementation of internal and external communications. Portrays and presents the company in a favorable manner to various levels of press and industry personnel. Communicates company philosophy, policy, and marketing strategy to employees and outside resources.

GENERAL DUTIES & RESPONSIBILITIES:

  • Works with internal subject matter experts to develop copy for the publication of various materials (e.g., sales material, web content, blog posts, social media posts, management briefs, critical issue bulletins, employee bulletins, articles, speeches, slide presentation scripts, marketing brochures, documentation, newsletters, personnel policies/procedures, personnel/management manual updates) as necessary.

  • Work with management to develop and execute comprehensive public relations plans in support of the corporate image through researching, writing and editing, press releases, white papers, internal communications, speaking engagements, online communications and other related documents.

  • Determines the need for and content of graphics to explain and enhance the written materials and edits materials for content, grammar, format, etc.

  • Gains approval of the materials from the appropriate personnel, reviews the final copy of materials to ensure correctness and readiness for production, and arranges for the production, duplication, and distribution of the materials.

  • Meets with internal and external customers requesting deliverables to gather information (e.g., purpose/message of materials, method of communications, and tone/image of materials) and make recommendations on the organization, style, etc. of the materials.

  • Performs communications-related support activities. Assists in developing objectives, standards, procedures, etc. for various publications and events (e.g., company blog, trade shows, and newsletters).

  • Maintains history file of company publications, product releases, etc. Provides general information to employees and/or outside organizations regarding the company, policies, and communications-related activities and events.

  • Performs other related duties as assigned.

EDUCATIONAL REQUIREMENTS:

Bachelor’s degree in Communications or related field or the equivalent combination of education, training, or work experience.

GENERAL KNOWLEDGE, SKILLS & ABILITIES:

  • Proficiency in communication practices and techniques

  • Knowledge of the production requirements for printed and digital material

  • Knowledge of project management methods and techniques

  • Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g. executive, management, individual contributors)

  • Excellent problem solving and time management skills managing multiple deadlines

  • Proficiency to operate independently


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