Accounts Receivable Associate I in Jacksonville, FL at One Call

Job Description

The Accounts Receivable Associate collects payments for outstanding invoices. The Accounts Receivable Associate researches denials, partial payments and overpayments to reconcile customer accounts. The Accounts Receivable Associate ensures payments received are reconciled to the correct obligations.

• Process Invoices, incoming AR payments and GL postings

• Maintain Customer Accounts and database; reconcile any outstanding AR issues

• Communicate with customers via phone, email or mail while maintaining a professional and polite demeanor

• Run AR Aging: Review A/R aging weekly for outstanding misc. and corporate billings.

• Make collection calls as needed and/or directed by management; maintain collections schedule on Calendar.

• At 90 and 30 days: Pull attendees and create audit report; charge any outstanding balances and make collections calls/emails as needed. Coordinate all cancellation/rescheduling requests with team. Confirm all that funds are in the correct deferred revenue session.

• At 14 Days: review any outstanding attendees, contact and audit with AP to make sure attendee list from course on day of class has all attendees paid in full

• Customer Inquiries: Field customer calls identifying credit card charges and supplying invoice copies, statements and any other customer requirements as needed.

• Product Sales: Create invoice for all product orders and update AP for inventory purposes

• Bank Reconciliations: Work with AP to reconcile and clear monthly bank debits across all bank accounts.

• Reconcile A/R, deferred revenue and other related balance sheet accounts monthly

• Month end close, including preparation of revenue accruals and journal entry processing 

High school diploma or equivalent required; Associate’s Degree (A.A. or A.S.) in Business, Finance or related discipline preferred.

• Intermediate MS Word, Excel, Outlook and Access skills required.

• Solid understanding of state laws and fee schedules and their impacts on billing and collections is required.

• Excellent oral and written communication skills required.

• Must be detail oriented and have the ability to multi-task.

• Must be able to follow instruction, prioritize and meet strict deadlines.

• If working with federal government contract clients, an employee is required to receive federal government clearance for handling sensitive information. Employee is also required to receive annual security awareness training.

Entry level role. Basic skills with moderate level of proficiency. Has general understanding of the accounts receivable. Works under close to moderate supervision with to ensure accuracy. Consults with senior peers on processes or errors to learn through experience. Typically requires up to one (1) year of working in accounts receivable or equivalent experience. Must maintain an average collection period of 45 days.

EEO Employer